So, the purchase went fine and everything, but I had to make an account to order anything. But what I didn't know was that when you purchase something, you become a VIP member, meaning they will charge you like $40 every month to buy their shoes. You can skip a month and it won't charge you, but you'll get member credit or some shit. But anyways, I had just purchased some shoes and I've been waiting for them to arrive. Fedex said that they are still 'Out for Delivery'. But, I went out to get the mail and I saw a box next to the recycle bin. I had thought it was trash or something, because the box was bent to hell, and halfway open! There was plastic wrap (something you'd use to cover uhhhh food.), and tape going everywhere EXCEPT going across the freaking two flaps that keep the box closed. Great packaging, guys. But anyways, I look at it more closely and see the JustFab.com on the box, and was like "Hmmm, okay. Guess these are my shoes." So I bring the box upstairs and open it up. The box the shoes were in was bent too. Great, just great. I was so worried something would be wrong with the shoes. But to my relief they were fine! And they were the right size. (I was glad about the size, because honestly, my shoe size changes with every shoe somehow)
ANYWHO, there was a paper inside the half open box that said they would charge me money and whatnot every month, and I was like "WAIAIHIFHGAIWUFRKS, wait, what? Seriously?" That's complete and utter bullshit. I did NOT buy a pair of shoes, just to be automatically signed up for a monthly shoe subscription. I DON'T EVEN LIKE SHOES, I'd rather go barefoot..... Which I actually did for a good month or so. I just wanted something cute for Thanksgivings. :c
But anyways, I got on their website and went to their nice like cancel account button, only to be told I have to call their phone line to cancel.
So then, I call. I'm waiting for an operator for about 20 minutes. And I'm listening to god awful music. Press 4 for account cancellation, press 1 if you're using the phone number you signed up with, yada yada.
I finally get a person, and they talk and talk and give their long introduction. They finally let me speak, and I say I want to cancel the account. She gives this long dialog about how I should keep my account and give them a chance. I'm like "No thanks, I just really want to cancel my account" So she does it..I think....I have received no notification of account cancellation, yet. If they even send one.
But long story short. Don't bother with JustFab.com seriously a waste of time and money.