Resolved Not getting reset password e-mail

Discussion in 'Support & Feedback' started by TEMP ACCT, Sep 28, 2015.

  1. TEMP ACCT

    TEMP ACCT Momo's Minion

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    Hey, this isn't my real acct. My real acct is HowlingWolf15 and I forgot the password to it. I've tried resetting it several times already, but I never receive an e-mail for it. I know I have my email set up for it because I still have the confirmation email. Is there anyway I can fix this?
     
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  3. shinami

    shinami Procrastination Queen Tutor Supporter Defender of Defoko

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    Hmmm this is the second person reporting some kind of email from Utaforum not arriving, I'm starting to worry something might be wrong with the system, I wonder. If I see a mod I'll pass your thread along don't worry!
     
  4. oteto

    oteto Tetoholic Defender of Defoko

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  5. TEMP ACCT

    TEMP ACCT Momo's Minion

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    I just wondered...could this be caused by me having a hotmail address?
     
  6. shinami

    shinami Procrastination Queen Tutor Supporter Defender of Defoko

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  7. PaintedCz

    PaintedCz VCCV UTAU English Moderator Tutor Defender of Defoko

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    I have heard that it could be a problem with hotmail and yahoo addresses, but I don't know much more about it.
    Sorry about all the problems! We're trying to fix it.
     
  8. HowlingWolf15

    HowlingWolf15 Ruko's Ruffians Defender of Defoko

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    Hey everyone, I contacted Myst and she reset the password on my acct. Thanks everyone who helped me!
     

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